Shadow showing on Mockups
under review
R
Robin Walker Middleton
I have several round canvases. I use a background eraser, but a rectangle shadow shows in the mockups in the ArtHelper.ai. However, the shadows are not there when using the Art Marketing Hub. I have to do significantly more work to upload to Art Marketing Hub and the save / upload the mockup for the shadow to be removed. Can you fix the issue with the shadows? I've uploaded 2 examples from the ArtHelper mockups.
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J
Jovana Toljagic
updated the status to
under review
hey Robin, you are correct, this is the current limitation in ArtHelper mockups, compared to the Hub. We've logged this issue for our developer to fix